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FAQS

SHIPPING POLICY

Orders are shipped via USPS First Class Mail. Shipping date is 5-7 business days after payment is processed.

DO YOU OFFER CUSTOM FRAMES/JEWELRY?

At this time we do not offer custom items

WHAT IS YOUR RETURN POLICY?

Please contact if you have any questions about purchases, returns, or refunds
Return requests approved, on unworn jewelry in original packaging, up to 14 days after order received

MY ITEM DOES NOT LOOK LIKE THE PHOTO

Product listings are of examples that are being offered. Each item is handmade and impossible to make an exact replica of the item in the listing. I do try my hardest to make them all consistent. Bubbles may occur in the resin (though I do try to minimize them) and Mother Nature makes no two flowers the same!

CARE INSTRUCTIONS

All earrings are made using resin, real dried and pressed botanicals and metals, either gold plated metal, stainless steel, sterling silver, or 14k golf filled.

Please be aware that all metals will tarnish over time and caring for them correctly will prolong the life.

Harsh chemicals to avoid include alcohol, acetone and oil as these can damage the surface of the resin.

Avoid showering and swimming with your earrings on or submerging your earrings under water. 

It is best to keep your earrings in a jewelry box and do not store in direct sunlight as this may cause the color to fade or the resin to yellow. 

Avoid extreme heat and sharp objects.

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PRIVACY POLICY

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

 

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.ol

Terms and Conditions listed above
These terms and conditions apply to Firefly Blooms’ Web site located at www.fireflyblooms.com and all associated Web sites linked to www.fireflyblooms.com

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